MILNE AND MUTT DOG TRAINING
Terms and Conditions
Milne and Mutt training is based on the kindest, most effective, non- punitive methods. We carefully design and structure our training programs to the best they can be for dog and owner.
These policies are written in the interest of safety, responsibility and care of owners and dogs.
Harsh handling is not permitted. We have a complete ban on choke chains and other coercive or punitive techniques, in accordance with the APDT Code of Practice.
Owners are expected to clean up after their dogs in public places. All dogs must be kept under control and on leash in public areas (off leash only when instructed by your instructor). We are there to help but you are responsible for the conduct of your dog at all times.
Refunds cannot be given after your programme has started, except in exceptional circumstances – as decided by your instructor. Milne and Mutt Dog Training cannot accept responsibility for loss, injury or damage to person or property.
Children are very welcome to attend training sessions – indeed they are often the best handlers. However, for the sake of safety and consistency in training, young people under the age of 16 MUST be with an adult at all times. Children who make a lot of noise or dash about can teach dogs to chase children. Parents might wish to sit down with their children before their training session to explain how important it is for them to listen and be involved.
Please let us know if your dog is not in a fit state to train due to illness, disease, injury or any other reason. All dogs should be wormed and fully protected by vaccination as advised by their vet.
Training Sessions and Fees
Please note, all sessions with Milne and Mutt will last one hour.
All fees for sessions need to be paid in advance or on the morning of our first session.
Please note if you are unable to keep the appointment schedules 48 hours notice must be given. Full cost will be charged for non-appearance or cancellation if less than 48 hours notice is given.
Whilst your trainer strives to avoid changes and/or cancellations, Milne and Mutt Dog Training reserves the right to cancel or change an appointment at any time by notice with immediate effect, without cause. Your booked sessions will be rescheduled at the next available opportunity or a refund issued for any sessions missed if this is not possible.
Once a training pack has started it must be completed within 3 months, it will up to the discretion of Milne and Mutt Dog Training if further sessions can take place after the 3 month period. No refunds will be given.